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April 2025 Shipping Update for Cosmo Canker Powder and Pet Products Amid Ongoing Tariff Challenges

As we dive into April 2025, significant updates are unfolding regarding shipping policies for Cosmo Canker Powder and Cosmo Pet products. International shipping to the USA, Canada, Australia, and other regions is facing unique challenges due to ongoing tariff issues and logistical hurdles. Our goal is to keep you informed about these changes while maintaining transparency concerning shipping processes and costs.


Current Shipping Status


Due to fluctuating import tariffs and rising shipping costs, we regret to inform you that we have temporarily paused shipping to the USA, Canada, Australia, and other regions. While this decision is challenging, it ensures our customers do not face unexpected fees at checkout, which can detract from the shopping experience.


The complexity of international shipping has increased significantly. For example, import charges sometimes exceed the total amount for the purchased products, leading to an uncertain and unsatisfactory shopping experience. This has resulted in higher rates of items being held up at customs, adding to the frustration.



Order summary showing discounted total: original $83.87, discount $61.69, subtotal $22.18, shipping free, with $54.75 final total.
USA Customer Shared on @Threads his Purchase Receipt with Displayed Tariffs


Understanding the Tariff Landscape


The current situation with tariffs complicates shipping for many businesses, including ours. Tariffs meant to protect local markets have inadvertently driven up prices for imported goods. For instance, some companies have reported a 25% increase in shipping costs due to additional tariffs.


This unpredictability affects consumers as well. When familiar retailers are forced to stop shipping due to these tariffs, it paints a concerning picture for many shoppers. Import fees that can surge unexpectedly lead to cart abandonments, impeding customer satisfaction.


Customer Experience Matters


We know customers appreciate the convenience of online shopping, especially for essential products and products supporting pets wellbeing. However, the temporary shipping pause is designed to enhance the overall experience.


Our goal is to ensure that all fees you encounter at checkout are transparent and reasonable. We aim to prevent any surprises that could arise when products are processed at customs, protecting us from unexpected chargebacks.


For example, a product costing £30 could incur £40 in import duties, making it crucial to be transparent and respectful of our customers’ financial commitments.


A hand with a striped sleeve halts suspended shipping containers with various national flags. COSMO Pet Products logo on the left.
Cosmo Canker Powder and Cosmo Pet Products New Shipping Update

Monitoring the Situation


We are closely observing the rapidly changing shipping environment. Our logistics team continuously assesses tariffs and shipping costs to determine an appropriate timeline for resuming normal shipping practices.


We also value customer feedback during this time. As we adapt, we encourage you to share your experiences and concerns with us. Your input is vital in ensuring that when we do resume shipping, it meets your expectations.


Best Practices for Our Customers


Although shipping to certain regions has paused, there are still ways to support your needs:


  1. Stay informed: Keep an eye on updates from our website and announcements. We commit to providing timely information on shipping status.


  2. Explore local options: Investigating local retailers may yield alternatives. Local distributors might carry our products, helping you avoid additional shipping costs.


By considering these strategies, you can remain engaged with our offerings while navigating the current shipping landscape.


Moving Forward Together


As we deal with the complexities of shipping amid tariff issues, we genuinely appreciate your patience and understanding. This pause in shipping is crucial for maintaining the caliber of service you deserve.


We look forward to a resolution that allows us to fully resume our services. During this time, we encourage you to stay connected for updates. Our commitment is to ensure a smooth and beneficial shipping experience when our services resume.


Thank you for your continued support as we navigate these challenging times together.

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